Return & Refund Policy
At Sanjana Enterprise, your satisfaction is our top priority. We strive to ensure that every piece of furniture you receive meets the highest standards. If you're not completely satisfied, we’re here to help.
Returns Eligibility:
● Returns are accepted within 7 days of delivery.
● Product must be unused, undamaged, and in original packaging.
● Return request must be initiated by contacting our customer care team at sanjanaenterprise466@gmail.com or calling +91 87583 67352.
Non-Returnable Items:
● Custom-made or personalized items
● Items damaged due to misuse or neglect
● Clearance or sale items (unless defective)
Exchange Policy:
● Exchanges are offered for items that arrive damaged or defective.
● In such cases, please notify us within 48 hours of delivery with photos and your order number.
Refunds:
● Once your return is received and inspected, a refund will be processed within 7–10 working days.
● Refunds will be made via the original method of payment.
● Shipping charges (if any) are non-refundable unless due to our error.